Privacy Policy.

This policy explains what information roohsbbqsmokedmeatsteakhouse.com collects, why, and the choices you have. It's written in plain English. If anything is unclear, email us and we'll explain.

Who we are

Rooh's BBQ Smoked Meat & Steak House is a halal restaurant at 495 Hempstead Turnpike, West Hempstead, New York. When this policy says "we" or "us," it means the restaurant. This policy covers this website.

What we collect

• What you send us. If you use the contact form, we receive your name, email, your phone number if you add it, and your message. If you use the party and event request form, we also receive your phone number, the date, time and number of guests, the occasion and any details you add. Both forms are delivered to our email by Web3Forms. If you call, email or message us on Instagram, we receive what you choose to share.
• Basic visit data. Our website host, Wix, records standard request data (IP address, browser type, the page requested and the time) to deliver the site and keep it secure. Our fonts load from Google Fonts, so Google receives your IP address and browser details when the page loads.
• Cookies and similar tools. We use the Meta Pixel and Google Analytics, described in the next section.

Cookies, the Meta Pixel and Google Analytics

Meta Pixel. A small piece of code from Meta Platforms (the company behind Facebook and Instagram). It tells Meta which pages of this site you visit and when you tap a contact button, such as call, email or Instagram, or send one of our forms. It uses cookies so we can measure our ads and show our ads to people who have visited this site. Meta may connect this activity to a Facebook or Instagram account you have. Meta explains how it uses this data in its Privacy Policy.

Google Analytics. Counts visits and shows us which pages people use and how they found the site. It uses cookies and sends this data to Google. Google explains how it uses this data on its partner sites page.

If your browser sends a Global Privacy Control signal, this site does not load either tool.

How we use information

• To reply to you, take your reservation, plan your party or event, and answer your questions or feedback.
• To run, protect and fix this website.
• To understand which pages and ads work, so we can improve them.

We don't sell your personal information for money. The Meta Pixel does share your activity on this site with Meta for advertising, as described above, and you can block it using the choices below.

Who else handles it

Only the companies that help us run the website: Wix (hosting), Web3Forms (form delivery), Google (fonts, analytics and our Gmail email), and Meta (the Pixel, and Instagram if you message us there). We may also share information if the law requires it.

Your choices

• Block or delete cookies in your browser settings, or turn on Global Privacy Control.
• Change how Meta uses your data for ads in your Facebook ad preferences.
• Stop Google Analytics on every site with Google's opt-out browser add-on.
• Ask us to show you, correct or delete the information you've sent us. Email us and we'll take care of it.

How long we keep it

We keep messages for as long as we need them to answer you and run the restaurant. Meta and Google keep analytics data according to their own retention settings.

Security

The site runs over HTTPS. No website or email system is perfectly secure, so please don't send payment details through the form, by email or by direct message.

Children

This site is for a general audience and isn't directed to children under 13. We don't knowingly collect information from children.

Other websites

This site links to our menu at menu.roohsbbqsmokedmeatsteakhouse.com, to DoorDash, Uber Eats and Grubhub for delivery, to Instagram and Facebook, and to news articles about us. Those sites have their own privacy policies. When you order through a delivery app, that app's policy covers your order.

Changes to this policy

If we change this policy, we'll post the new version here and update the date at the top.

Contact us

Questions or requests about your information: